+91 6232765660 
TERMS & CONDITIONS
Effective Date: 27 August 2026
Restaurant: BiharikaBihan Restaurant
Address:
Hotel Swastika Inn
Plot No. B-5/A, Patel Nagar
Raisen Road, In Front of Akansha Marriage Garden
Bhopal, Madhya Pradesh – 462022
India
1. Introduction
These Terms & Conditions govern your use of the BiharikaBihan Restaurant website and the restaurant services available through the website.
By accessing or using our website, placing an order, making an enquiry, booking a table or requesting an event/party service, you agree to these Terms & Conditions.
2. Restaurant Information
We make reasonable efforts to ensure that restaurant information, menu descriptions, prices, availability, photographs and other information displayed on the website are accurate.
However, menu items, prices, availability and photographs may change from time to time.
We reserve the right to update menu items, prices and availability without prior notice.
3. Menu and Food Images
Food images displayed on the website are intended to represent the respective dishes.
The actual appearance, presentation, portion size and garnishing of a dish may vary from the photograph.
Where AI-generated or illustrative images are used, they are intended for visual representation and may not exactly reproduce the appearance of the served dish.
4. Orders
Where online ordering is enabled, an order is considered accepted only after confirmation through the applicable ordering system.
We may decline or cancel an order in circumstances including:
- Item unavailability
- Restaurant closure
- Technical problems
- Incorrect pricing caused by a technical error
- Operational limitations
- Events beyond our reasonable control
If payment has already been made for an order that we cancel, the applicable refund will be processed according to the payment/order platform's applicable process.
5. Prices and Charges
Prices displayed on the website may be subject to applicable taxes, packaging charges, delivery charges or other applicable charges.
The final amount payable will be displayed before completion of an online transaction where the ordering system supports such functionality.
6. Delivery
Where delivery is offered, delivery may be handled by the Restaurant, a third-party delivery partner or an online food-delivery platform, depending on the ordering channel.
Delivery times are estimates and may vary due to:
- Traffic
- Weather
- Order volume
- Delivery partner availability
- Restaurant preparation time
- Other circumstances beyond our reasonable control
7. Table Reservations
Where table reservations are available, a reservation is subject to availability and confirmation.
A reservation does not automatically guarantee a particular table, seating arrangement or specific location within the restaurant unless expressly confirmed by the Restaurant.
8. Events and Parties
BiharikaBihan Restaurant may provide space and services for events such as:
- Kitty parties
- Birthday celebrations
- Anniversaries
- Family gatherings
- Corporate gatherings
- Get-togethers
- Other private or social events
Event arrangements, menu, pricing, advance payment, decoration, seating and other requirements may be agreed separately between the customer and the Restaurant.
9. Customer Responsibilities
Customers are expected to provide accurate information when placing an order, making a reservation or requesting an event booking.
Customers must not misuse the website, attempt unauthorized access, submit fraudulent information or use the website for unlawful purposes.
10. Promotions and Offers
Promotional offers may have separate terms, validity periods, eligibility requirements and usage restrictions.
Unless specifically stated, offers cannot be combined with other offers.
11. Third-Party Platforms
Our website may provide links or access to third-party platforms such as:
- Swiggy
- Zomato
- Google Maps
- Payment providers
Use of these platforms is subject to their respective terms and policies.
12. Intellectual Property
The BiharikaBihan Restaurant name, logo, branding, original photographs, website content and other original materials belong to or are used by the Restaurant with appropriate rights.
Unauthorized copying, reproduction or commercial use of such materials is prohibited.
13. Website Availability
We aim to keep our website available and functional, but we do not guarantee uninterrupted access.
Website availability may be affected by maintenance, technical problems, hosting issues, internet connectivity or circumstances outside our control.
14. Limitation of Liability
To the extent permitted by applicable law, BiharikaBihan Restaurant shall not be responsible for losses caused by circumstances outside our reasonable control, including third-party platform failures, payment gateway failures, internet/network problems or delivery delays caused by third parties.
Nothing in these Terms & Conditions is intended to exclude or restrict any consumer right or legal protection that cannot lawfully be excluded.
15. Changes to These Terms
We may update these Terms & Conditions from time to time.
The updated version will be published on the website with the revised effective date.
16. Contact Us
For questions regarding these Terms & Conditions:
BiharikaBihan Restaurant
Hotel Swastika Inn
Plot No. B-5/A, Patel Nagar
Raisen Road, In Front of Akansha Marriage Garden
Bhopal, Madhya Pradesh – 462022
India
Email: biharikabihan@gmail.com
Phone/WhatsApp: +91 62327 65660
Last Updated: 27 August 2026