Privacy Policy

Effective Date: 27 August 2026

Restaurant Name: BiharikaBihan Restaurant

Address:
Hotel Swastika Inn
Plot No. B-5/A, Patel Nagar
Raisen Road, In Front of Akansha Marriage Garden
Bhopal, Madhya Pradesh – 462022
India

Email: biharikabihan@gmail.com
Phone/WhatsApp: +91 62327 65660

1. Introduction

BiharikaBihan Restaurant (“we”, “us”, “our” or “Restaurant”) respects the privacy of our customers and visitors.

This Privacy Policy explains how we may collect, use, store and protect information when you visit our website, contact us, make an enquiry, place an order, make a reservation or otherwise interact with our services.

By using our website or providing information to us, you acknowledge that you have read and understood this Privacy Policy.

2. Information We May Collect

Depending on how you interact with us, we may collect information such as:

Name
Mobile number
WhatsApp number
Email address
Delivery address
Billing information
Order details
Reservation or event-booking details
Feedback and reviews
Information provided when contacting us
Website usage information, where collected through cookies or similar technologies

We do not intentionally request sensitive personal information unless it is necessary for a specific service and provided through an appropriate channel.

3. How We Use Your Information

We may use customer information for purposes including:

Processing and fulfilling food orders
Responding to enquiries
Confirming reservations or event bookings
Communicating about orders and bookings
Providing customer support
Processing payments through applicable payment providers
Improving our food, services and customer experience
Sending promotional or marketing communications where permitted and appropriate
Maintaining business and transaction records
Preventing fraud, misuse or unauthorized activity
Complying with applicable legal and regulatory requirements

4. Sharing of Information

We may share necessary information with service providers or technology partners who help us operate our restaurant services.

For example, information may be processed through:

Website/service providers
Online ordering platforms
Payment service providers
Food delivery platforms such as Swiggy and Zomato
Technology and restaurant management platforms
Delivery partners, where applicable

We only intend to share information reasonably necessary for the relevant service or transaction.

5. Payment Information

Where online payment is available, payments may be processed through third-party payment service providers.

BiharikaBihan Restaurant does not intend to store complete debit-card, credit-card, UPI PIN, CVV or banking credentials on its own website.

Customers should never share OTPs, UPI PINs, passwords or banking credentials with restaurant staff.

6. Cookies and Website Technologies

Our website or technology providers may use cookies or similar technologies to improve website functionality, understand website usage and provide a better customer experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Third-Party Links

Our website may contain links to third-party services or platforms, including social media, Google Maps, Swiggy, Zomato or other services.

These third-party websites operate under their own privacy policies and terms. BiharikaBihan Restaurant is not responsible for the privacy practices of third-party websites.

8. Data Security

We take reasonable measures to protect information provided to us against unauthorized access, misuse, alteration or disclosure.

However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We may retain information for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business records, resolve disputes, prevent fraud or comply with applicable legal requirements.

10. Marketing Communications

Where permitted, we may communicate information about offers, events, new menu items or restaurant promotions.

Customers may request that we stop sending promotional communications.

11. Children's Privacy

Our website and restaurant services are not specifically directed at children for the collection of personal information.

We do not knowingly collect personal information from children for purposes unrelated to providing restaurant services.

12. Your Privacy Requests

If you have a question regarding your personal information or wish to request correction or deletion of information where applicable, you may contact us using the details below.

Email: biharikabihan@gmail.com
Phone/WhatsApp: +91 62327 65660

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality or applicable requirements.

Any updated version will be published on this website with a revised effective date.

14. Contact Us

For privacy-related questions or concerns:

BiharikaBihan Restaurant
Hotel Swastika Inn
Plot No. B-5/A, Patel Nagar
Raisen Road, In Front of Akansha Marriage Garden
Bhopal, Madhya Pradesh – 462022
India

Email: biharikabihan@gmail.com
Phone/WhatsApp: +91 62327 65660

Last Updated: 27 August 2026